Terms of service

Use of the Website

As a condition of your use of this Website, you warrant that (i) all information supplied by you on this Website is true, accurate, current and complete, (ii) if you have a Zadar Day Trips account, you will safeguard your account information and will supervise and be completely responsible for any use of your account by anyone other than you and (iii) you are 13 years of age or older in order to register for an account and contribute to our Website. Zadar Day Trips does not knowingly collect the information of anyone under the age of 13.

Your use of this Website is intended for personal, non-commercial use and/or to make legitimate requests to book the Products offered. You agree not to use this Website to make any speculative, false or fraudulent requests.

You further represent and warrant that you (a) have not previously been suspended by Zadar Day Trips or otherwise banned from using the Website; (b) are not a direct competitor of Zadar Day Trips; (c) you will not have more than one Zadar Day Trips account at any given time; and (d) that you have full power and authority to enter into this Agreement and in doing so will not violate any other agreement to which you are a party.

We retain the right at our sole discretion to deny access to anyone to this Website and the services we offer, at any time and for any reason, including, but not limited to, for violation of this Agreement.

In accessing or using the Website, you may be exposed to content that is offensive, indecent, inaccurate, objectionable, or otherwise inappropriate. Zadar Day Trips does not endorse such content, and cannot vouch for its accuracy. You therefore access and use the Website at your own risk.

Please, read these terms and conditions carefully before booking a place excursions & transfers. Please note that if English is not your mother tongue, you are obligated to ensure you have clearly understood these terms and conditions for online booking of excursions & transfers before booking your tour.

Booking conditions

By booking a reservation for a Product through the Website, you acknowledge that you accept the practices described in our Privacy Policy and this Agreement.

In addition, you warrant that you are 18 years of age or older, that you possess the legal authority to enter into this Agreement, use this Website, book the Product, and that all information you supply is true and accurate. You further agree that you will use the booking functionality of this Website to make only legitimate reservations for you or others for whom you are legally authorized to act. Any false or fraudulent reservation is prohibited, and any user who attempts such a reservation may have his or her Zadar Day Trips account terminated.

Zadar Day Trips Tickets

You will receive a personalized Zadar Day Trips voucher (“Voucher”) for each tour, event or service booked. In order to access and print your Zadar Day Trips Voucher(s), you will be provided access to a secure webpage hosted by Zadar Day Trips that contains a link to your Zadar Day Trips Voucher(s).

You must provide the original, authentic Zadar Day Trips Voucher to the appropriate service provider in order to redeem your tour, ticket, or package. Your reservation cannot be honored or redeemed without presenting a valid Zadar Day Trips Voucher.

For security purposes, when redeeming your Zadar Day Trips Voucher you must present a valid Photo ID and sign the Zadar Day Trips Voucher. This is for identification purposes and helps us to prevent fraud.

In some cases, Zadar Day Trips also requires that you present the credit or debit card used to purchase your tour or ticket at the time of redemption. This generally applies only to attraction and show tickets. This helps us to prevent credit-card misuse. You will be advised at checkout whether or not you must present the credit or debit card used for booking.

Please note that your Zadar Day Trips Voucher(s) can be confiscated – and immediately canceled without refund – if your signature and/or name do not match those shown on either your credit or debit card or Gift Certificate.

Payments & Cancellations

When you book a reservation for a Product through the Website, Zadar Day Trips collects your payment information and processes your payment as described below under “Payment Processing”. Zadar Day Trips accepts the following credit cards: Mastercard, Visa, American Express, Discover. There is an additional charge for the service fee for processing credit or debit card payments (2%). Full or deposit payment by credit or debit card is required to make a reservation. Payment will be listed as ZadarDayTrips on the credit or debit card statement.

No refunds are available once a tour or service has commenced, or in respect of any package, accommodation, meals or any other services utilized.

When canceling a booking, you will be notified via email or telephone of the total refund amount you will receive, if any.

The standard cancellation policy for suppliers is:

  1. a 100% refund for cancellations made at least 24 hours in advance of the start date of the experience.
  2. Cancellations made within 24 hours of the start date of the experience will receive no refund.

The value of the transaction may be subject to taxes, duties, foreign transaction, currency exchange or other fees. Your bank or credit or debit card company may convert the payment into the local currency and charge fees, resulting in differences between the amount displayed on ZadarDayTrips.com and the final amount charged to your bank account or credit or debit card statement. Please contact your bank or card company if you have any questions concerning any applicable conversion or fees.

Privacy Policy and Disclosures

Zadar Day Trips believes in protecting your privacy. Please click to review our current Privacy Policy , which also governs your use of this Website, to understand our practices.

In certain circumstances we may disclose information about you to third parties if we determine, in our sole discretion, such disclosure is necessary  (a) to protect Zadar Day Trips systems, assets, employees, members, and customers;  (b) to ensure the integrity and operation of our business and systems; or  (c) to comply with legitimate and enforceable governmental requests, subpoenas or court orders. We may choose to comply with or disregard such requests or orders in our sole discretion.   Zadar Day Trips right to disclose information, including but not limited to user profile information (i.e. name, email address, etc.), IP addressing and traffic information, usage history, and posted content, shall take precedence over any conflicting terms in Zadar Day Trips Privacy Policy.

Prohibited Activities

The content and information on this Website (including, but not limited to, messages, data, information, text, music, sound, photos, graphics, video, maps, icons, software, code or other material), as well as the infrastructure used to provide such content and information, is proprietary to us. You agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, content, software, products, or services obtained from or through this Website. Any other use of ZadarDayTrips.com content requires the prior written permission of Zadar Day Trips.

Additionally, you agree that you will not and will not assist or enable others to:

(i) use this Website or its contents for any commercial or unlawful purpose;
(ii) access, monitor or copy any content or information of this Website using any robot; spider, scraper or other automated means or any manual process to access, scrape, index, retrieve or otherwise use the Website or any content on the Website for any purpose without our express written permission;
(iii) violate the restrictions in any robot exclusion headers on this Website or bypass or circumvent other measures employed to prevent or limit access to this Website;
(iv) take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure or makes excessive traffic demands on the Website;
(v) deep-link to any portion of this website for any purpose without our express written permission;
(vi) “frame”, “mirror” or otherwise incorporate any part of this Website into any other website without our prior written authorization;
(vii) attempt to modify, translate, adapt, edit, decompile, disassemble, or reverse engineer any software programs used by Zadar Day Trips in connection with the Website;
(viii) use the Website to threaten, stalk, defraud, incite, harass, or advocate the harassment of another person, or otherwise interfere with another user’s use of the Website;
(ix) use the Website to submit or transmit spam, chain letters, contests, junk email, pyramid schemes, surveys, or other mass messaging, whether commercial in nature or not;
(x) use the Website in a manner that may create a conflict of interest, such as trading reviews with other business owners or writing or soliciting reviews;
(xi) use the Website to promote bigotry or discrimination against protected classes; use the Website to violate any third-party right, including any breach of confidence, copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right;
(xii) use the Website to submit or transmit pornography or illegal content use the site to solicit personal information from minors or to harm or threaten to cause harm to minors;
(xiii) attempt to gain unauthorized access to the Website, user accounts, computer systems or networks connected to the Website through hacking, password mining or any other means; use the Website to transmit any computer viruses, worms, defects, Trojan horses or other items of a destructive nature (collectively, “Viruses”);
(xiv) use any device, software or routine that interferes with the proper working of the Website, or otherwise attempt to interfere with the proper working of the Website;
(xv) use the Website to violate the security of any computer network, crack passwords or security encryption codes;
(xvi) disrupt or interfere with the security of, or otherwise cause harm to, the Website; or
(xvii) remove, circumvent, disable, damage or otherwise interfere with any security-related features of the Website, features that prevent or restrict the use or copying of Website Content, or features that enforce limitations on the use of the Website.

User Accounts

You need to create an account and provide information about yourself in order to use some of the features on the Website. You are responsible for maintaining the confidentiality of your account password and login credentials. You are also responsible for all activities that occur in connection with your account. You agree to notify us immediately of any unauthorized use of your account.

Your account is for your personal, non-commercial use only. You may not impersonate someone else (e.g., adopt the identity of a celebrity), create an account for anyone other than yourself, provide an email address other than your own, or create multiple accounts.

We reserve the right to close your account at any time for any or no reason.

We may terminate or suspend your account or ability to use the Website, in whole or in part, at our sole discretion, for any or no reason, and without notice or liability of any kind. For example, we may terminate or suspend your account or ability to use the Website if you misuse the Website. Any such termination or suspension could prevent you from accessing your account, the Website, your Content, Website Content, or any other related information.

You may terminate your account at any time by closing your account and discontinuing your use of any and all parts of the Website. If you close your account, we may continue to display your previously published Content and are under no obligation to remove any of your Content.

Content

You and other users of our Website can contribute to the Website in a number of different ways, including submitting emails, writing reviews, making postings, uploading and posting photos or videos, making comments or suggestions, submitting ideas, filling out public profiles, rating other users’ contributions and making other similar contributions or submissions to the Website or to Zadar Day Trips(collectively, “Content”). We may use your Content in a number of different ways, including, among other things, displaying it on the Website, reformatting it, translating it into other languages, editing it for clarity and grammar, incorporating it into advertisements and other works, creating derivative works from it, promoting it, distributing it, and allowing others to do the same in connection with their own websites, mobile properties, applications, and media platforms.

Accordingly, please be aware that by submitting Content, you grant Zadar Day Trips worldwide, nonexclusive, royalty-free, fully paid-up, perpetual, transferable, irrevocable and fully sublicensable right to (a) use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such Content throughout the world in any media, now known or hereafter devised, for any purpose; and (b) use the name that you submit in connection with such Content. You acknowledge that Zadar Day Trips may choose to provide attribution of your comments or reviews at our discretion.

Modifications & Amendments

All requests for modifications and amendments to your booking must be directed to the Zadar Day Trips Customer support (click here to submit a “Modification” request on an existing booking) who will process the request. See the section “Payment & Cancellations” below for additional information with respect to canceling a booking.

  • Zadar Day Trips does not charge a fee to amend or change the dates of an existing booking, as long as the request is received by our Support team more than three (3) days ahead of your confirmed travel date.
  • It is not possible to change or modify a special event, theater or show ticket. Sales of these tickets are final and cannot be amended once your original purchase is confirmed.
  • All other date-change requests and amendments are subject to availability by our suppliers and/or service providers; Zadar Day Trips cannot guarantee the success of any date-change request.
  • If you request a date change within three (3) days or less of your confirmed travel date, Zadar Day Trips will attempt to honor your request; however, changes made three days or less from your original travel date may be subject to an additional fee. For multi-day and overnight tours, date changes made within seven (7) days of your confirmed travel date may also be subject to additional fees.
  • If you make a purchase using a Zadar Day Trips promotion code, or if you accept a discount or special-offer price during the Zadar Day Trips checkout process, you may invalidate your discount or special-offer price by making any changes or amendments to your itinerary once your purchase is complete. Zadar Day Trips may decide, at its sole discretion, to honor your discount or special-offer pricing if you make a post-purchase change or amendment to your itinerary. However, Zadar Day Trips reserves the right to invalidate your discount or special-offer pricing if you make any changes to your confirmed itinerary.

Pricing & Inclusions/Exclusions

Prices listed on the Website are per person, unless otherwise specified.

Prices are based in Euros (EUR).

Price quotations are subject to change without notice, until a booking has been confirmed.

Unless otherwise specified, prices do not include any local taxes or use-fees, including foreign departure, security, port charges, park fees, customs, immigration, agricultural, passenger-facility charges or international transportation tax.

Prices do not include tips/gratuities to tour directors, drivers or local guides; passport and visa fees; baggage and personal insurance; any items of a personal nature; taxes or duties; and any beverages or food not specifically listed under “Inclusions” on the product pages of the Website.

Payment Processing

Under this agreement, the payment processing services for services purchased on this website are provided by PayPal Limited and/or Paymill GmbH on behalf of Zadar Day Trips or by Poseidon j.d.o.o., depending on the type of payment method used for the purchase of services.

In the event you choose to pay with a credit or debit card and the payment is processed via a Paymill/Paypal these terms are an agreement between you and Zadar Day Trips.

Our Liability

PLEASE READ THIS SECTION CAREFULLY. THIS SECTION LIMITS ZADARDAYTRIPS LIABILITY TO YOU FOR ISSUES THAT MAY ARISE IN CONNECTION WITH YOUR USE OF THIS WEBSITE. IF YOU DO NOT UNDERSTAND THE TERMS IN THIS SECTION OR ELSEWHERE IN THE AGREEMENT, PLEASE CONSULT A LAWYER FOR CLARIFICATION BEFORE ACCESSING OR USING THIS WEBSITE.

THE INFORMATION, CONTENT, SOFTWARE, PRODUCTS, AND SERVICES PUBLISHED ON THIS WEBSITE MAY INCLUDE INACCURACIES OR ERRORS, INCLUDING RESERVATION AVAILABILITY AND PRICING ERRORS. ZADAR DAY TRIPS DO NOT GUARANTEE THE ACCURACY OF, AND DISCLAIM ALL LIABILITY FOR, ANY ERRORS OR OTHER INACCURACIES RELATING TO THE INFORMATION AND DESCRIPTION OF THE PRODUCTS AND SERVICES DISPLAYED ON THIS WEBSITE (INCLUDING, WITHOUT LIMITATION, THE PRICING, AVAILABILITY, PHOTOGRAPHS, FEATURES, INCLUSIONS AND EXCLUSIONS, GENERAL PRODUCT DESCRIPTIONS, REVIEWS AND RATINGS, ETC.). IN ADDITION, ZADAR DAY TRIPS EXPRESSLY RESERVES THE RIGHT TO CORRECT ANY AVAILABILITY AND PRICING ERRORS ON OUR WEBSITE AND/OR ON PENDING RESERVATIONS MADE UNDER AN INCORRECT PRICE.

IN NO EVENT SHALL ZADAR DAY TRIPS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES (INCLUDING WITHOUT LIMITATION LOSS OF DATA OR INFORMATION OR COSTS TO PROCURE SUBSTITUTE GOODS OR SERVICES) ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, PRODUCT OR SERVICE BOOKINGS MADE BY YOU THROUGH THIS WEBSITE OR YOUR ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE OR WITH THE DELAY OR INABILITY TO ACCESS, DISPLAY OR USE THIS WEBSITE (INCLUDING, BUT NOT LIMITED TO, YOUR RELIANCE UPON REVIEWS AND OPINIONS APPEARING ON THIS WEBSITE; ANY COMPUTER VIRUSES, INFORMATION, SOFTWARE, LINKED SITES, PRODUCTS, AND SERVICES OBTAINED THROUGH THIS WEBSITE; OR OTHERWISE ARISING OUT OF THE ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE) WHETHER BASED ON A THEORY OF NEGLIGENCE, CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, AND EVEN IF ZADAR DAY TRIPS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

If the Zadar Day Trips are found liable for any loss or damage that arises out of or is in any way connected with your use of our Websites or your booking or use of Products or services made available through our Website, then the Zadar Day Trips liabilities will in no event exceed, in the aggregate, the greater of (a) the transaction fees paid to Zadar Day Trips for the transaction(s) on this Website giving rise to the claim, or (b) One-Hundred Dollars (US $100.00).

The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in these terms is found to have failed of its essential purpose. The limitations of liability provided in these terms inure to the benefit of the Zadar Day Trips company.

Your Liability

You agree to defend and indemnify Zadar Day Trips and all of their respective officers, directors, employees and agents from and against any claims, causes of action, demands, suits, proceedings, investigations, losses, damages, fines, penalties, fees, expenses, costs and any other liabilities of any kind or nature including but not limited to reasonable legal and accounting fees, arising out of or related to:

(i) your breach of this Agreement or the documents referenced herein;
(ii) your violation of any law, rule, regulation or guideline;
(iii) your violation, infringement or misappropriation of the rights of a third party, including without limitation any rights of publicity or privacy;
(iv) your use of this Website;
(v) your booking or use of any Products obtained through this Website; or
(vi) your negligence or willful misconduct.

Service Help

For answers to your questions or ways to contact us, visit our Zadar Day Trips Customer Care page at FAQ

Or, you can write to us at:

POSEIDON j.d.o.o.
MBS: 110087478
Ulica Ivana Pavla II 44.
Privlaka 23233, Croatia
Email: [email protected]
Tel: +385 91 225 5323

©2016 Zadar Day Trips. All rights reserved.

Staying COVID-secure

We confirm we have complied with the government’s guidance on managing the risk of COVID-19.

We are open and here to serve you as best as we can.

See you on board.

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